I am not enjoying dealing with issues that handwritten accounting would NEVER create, it's only software that creates a nightmare like this, wastes hours and hours of time correcting/re-entering, etc. Not happy about prospect of re-entering a bill that was paid, because won't that imply an extra payable that's actually fake? Now cannot restore the correctly used credit, cannot find the incorrectly used credit that wasn't a credit but was an AJE, and cannot re-pay the bill from QB. Now how do I make sure it is "un-applied" as a credit? I know I've "restored" or "un-applied" a credit at least one time in the past.īut the credits today made a bill "disappear", that I also cannot restore to be re-paid w/o the incorrect credit applied.Īn AJE/GJE popped up as a usable credit in my "apply credits" window and I was not thinking when I clicked on it, prob cuz I couldn't see the entire name or date of it so I thought it was "real time" available. This happens rarely for me, so it was not assumed this would not be easily re-payable. This seems to be different question than the one asked in 2019 that is just SOOOOOOOO close. I cannot find where to un-apply a credit that was used on a check that was voided. What would be the fix in 2023 for QBDT/Premier? I'm always around whenever you need help. Let me know how everything goes by commenting below. If the same issue persists, you can run the Rebuild and Verify Data utilities for other troubleshooting steps. Apply the appropriate fix on the transaction/s:ī. Change the date to 20 years after (for example: to ).Į. Change the date back to the original date.Ĭ. In the Description column, type three periods (.). ![]() Identify damaged transactions based on the QBWin.log.To fix it, the following steps shown below will help repair the transaction: The credit memo could be damage, and that's why you're unable to save it in QuickBooks Desktop. Thank you for joining this conversation, Txroofer,
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